Kiosk Accessibility Consultation

Kiosk Accessibility Update on KMA Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that the units be ADA-compliant.  We see many requests for proposals from city, state and federal agencies where that one line is the only line about ADA. Section 508 and the ACAA only apply to federal correct?  The long answer is No [see Accessibility FAQ on kma.global]. They apply to everybody. Almost all kiosks are ADA-compliant, to a degree. Most all likely will observe basic reach requirements but that is only one of over 30 standing regulations concerning hardware. And there are another 30 or so which apply to the software and interface. But I don’t want […]

EMV and Kiosks – WHERE IS EMV FOR KIOSKS IN 2019? AN EMV UPDATE

EMV Update – Unattended The deadline for merchants to bring payment devices into compliance with EMV standards passed more than three years ago, but there are still non-compliant devices in the marketplace. otiKiosk provides kiosk system developers with an easy and affordable way to integrate a pre-certified EMV payment acceptance solution A year ago, KioskIndustry.org published a piecelooking at the state of adoption of Europay, Mastercard and Visa (EMV) requirements among kiosk deployers in 2018. The bottom-line findings were that while kiosk manufacturers were stressing the need for EMV-compliant solutions for new projects, many deployers planned to keep current non-compliant solutions in the field until the end of their lifespan. Now that a […]

Five Ways Digital Signage is Changing Advertising

This post originally published on https://www.meridiankiosks.com/5-ways-digital-signage-is-changing-the-advertising-game/ Ask any consumer today what grabs their attention or where they get their information and their answers will most likely differ from what they may have been 10 or 15 years ago. As technology and the variety of different media outlets have grown exponentially, many consumers have shifted their attention from more traditional media forms, such as magazines, newspapers, and stationary billboards to more modern mediums like social media, web-based outlets, and digital signage. While these more modern outlets often provide the exact same information as the ones that came before them, they have the ability to offer curious consumers the opportunity to learn and […]

EMV Kiosk Considerations

Originally published on Kiosk Industry EMV Update for Self-Service Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will  be, but not yet.  Ingenico is the largest provider of self-service EMV for unattended and contributed to this resource article. By Richard Slawsky contributor Which costs more, complying with new regulations or not complying and hoping for the best? The question is particularly relevant when it comes to kiosk deployers complying with Europay, Mastercard and Visa (EMV) regulations. Invest in upgrading equipment, or run the risk of being hit with chargebacks and fines in the event […]

The Evolution of Kiosk Software

The Evolution of Software Without those who took the first steps in developing software for kiosks, the industry wouldn’t be enjoying its current dominance in the marketplace. By Richard Slawsky contributor There’s a saying in the business world along the lines of “The pioneers get the arrows.” Nowhere is that more applicable than in the world of kiosk software. But before we get head down that road let’s remind ourselves of some of the current dedicated software companies. KioWare – kiosk lockdown & secure browser with monitoring Nanonation – custom kiosk software & digital signage PROVISIO – kiosk software secure browser w/ remote monitoring Acquire Digital – advanced digital sign technology software Self-Service Networks – Gift Card software […]

Design Capabilities for the POP Industry

Design Tools For POP Industry How using the latest innovative software and products can save clients time and expense As the Creative Director at Frank Mayer and Associates, Inc., a big perk of my job is staying immersed in the tech world and discovering the latest software and products developing at rapid speed. Ryan Lepiankan with Frank Mayer. Creative Director and Design professional specializing in Point of Purchase display and retail kiosk design. With an unending catalog of options available, it’s an exciting task to curate the programs we use to benefit our clients. Below is a sampling of tools we employ to better serve our customers with their point-of-purchase projects. […]

Protect Yourself From Fraud and Identity Theft In 2018

Reprinted with permission From Dane County Credit Union.. Thanks to author Anna Kucirkova. Protect Yourself From Fraud and Identify Theft In 2018 Fraud protection. Unfortunately, we live in a time when identity theft and fraud are running rampant. Almost every month we hear of major security breaches, with companies like Yahoo, Uber, Equifax, and Dropbox all compromised. When these types of breaches occur, millions of usernames and passwords are hacked, often resulting in identity theft and fraud. So what can you do to protect yourself in 2018? What steps can you take to ensure that you don’t get hacked? We’re going to break down the how, what, and why of protecting […]

ADA Considerations – Self-Service for All

Originally posted here SELF-SERVICE FOR ALL – ADA OCTOBER 4, 2017 NEWS EDITOREDIT Touchscreen-based self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. Self-Service For All – ADA feature By Richard Slawsky contributor Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to health care facilities and mall makeup stores are finding uses for touchscreen-based kiosks, offering services ranging from food ordering to patient check-in to complexion matching. Combination of several reports (including Frost & Sullivan, Gartner, and IHL) + our own KI analysis. Hybrid […]

Self-Checkout Reviews by Francie Mendelsohn

Here is original article. Self-Checkout Kiosks – a Look at Two Editors Note : Article for Kiosk Industry by Francie Mendelsohn of Summit Research Associates.  Francie is highly respected industry consultant with many years of experience and we are pleased to publish a new article by her. Thanks to Richard Slawsky for serving as editor. Click for full size When Summit Research Associates began testing kiosks more than 20 years ago, many of the usability issues we encountered were attributable to the hardware available at the time. Kiosks allowing customers to create their own greeting cards, for example, depended upon pen-plotters to complete the task! (Affordable color laser printers had not yet been invented.) No wonder people got […]